Listening

Listen to history, apply it to the future.

listen-to-historyKevin Love played one year of college basketball for the UCLA Bruins in the 2007-2008 season where he led the team to a final four appearance. He was a First Team All-American, Pac 10 player of the year, First Team All-Pac 10.

As a Freshman in UCLA in 2007-2008, Love often reached out to John Wooden for advice. John Wooden was the head coach at UCLA from 1948 – 1975. During his tenure, the Bruins won 620 games in 27 seasons and 10 NCAA titles during his last 12 seasons. During his freshman year Love said of Wooden, “I just turned 19 and I know my history. He’s not only the best coach of any coach of all time, but he’s also one of the best human beings you’ll ever meet.”

Drafted after his Freshman year in college, he played for the Minnesota Timberwolves where he was a three-time NBA All-Star and the Cleveland Cavaliers where he was part of the team that won the NBA Championship in 2016. And when he became an NBA player, Love remembered what he learned from Wooden, “Coach Wooden, when he speaks you listen. I’ve taken a lot of things from him… It’s not just about basketball, it’s about life as well.”

United States Supreme Court Justice, Oliver Wendell Holmes, Jr. summarized the importance of listening to history, and then applying it to the future when he said, “It is the province of knowledge to speak, and it is the privilege of wisdom to listen.”

Those who want to have a positive impact on the future, must first seek to become wise about the past. In the story of Kevin Love and John Wooden, the result was learning the steps that Wooden took so that they could be repeated. In studying history, it is also just as likely that one may learn of the past mistakes to know what not to repeat.

I’ve heard it said this way, “Make sure you understand why the fence was put up before you take it down.” You may have equal chance to leave the fence up as you do in taking it down, but your decision will be made based on knowledge of the history of the reason for its placement in the first place.

 

Leaders: Does your team really know you?

getting to know youHow can your team get to know you? Is it through emails, team talks, and presentations? It’s all of those and more. Is it by observing you in action? Yes, that too. How about from the results you drive? That’s an important one. If you had to pick the most important way for your team to get to know you what would it be? The answer is all three together.

Your team needs to feel connected to you. Your team needs to see that you are consistent. And your team needs to be convinced that if they follow you they will be successful.

Connected. Are you available and approachable? Your team should hear you and see you on a regular basis; and not just on stage – although that’s a good start. How about meeting with them in person. Of course you are in meetings with people on projects, but are you talking with them about them? The best interactions are the regular, “How’s it going?” talks where you ask questions and they ask questions and you keep your connection strong.

“The business of business is relationships; the business of life is human connection.” – Robin Sharma

Consistent. Does what you say match what you do? Your team needs to know they can count on you to back up what you say. Remember even though you are the leader, you are still part of the team. Only commit to what you can deliver, and deliver what you commit to. People will judge you by your actions, not your intentions. You may have a heart of gold – but so does a hard-boiled egg.

“In any team sport, the best teams have consistency.” – Roger Staubach

Convincing. Does what you say and do lead to success? What you say and what you do will lead to some result – make sure it’s a good one. This is the ultimate expression of getting to know you. Some might say you are what you celebrate.

“Try not to become a man of success. Rather become a man of value.” – Albert Einstein

 

Leaders: Troubling times require you to be present

presence of one we trustWhen there is trouble leaders need to be present.  Your team doesn’t want to receive an email or a phone call.  They want to know you really understand the situation and care enough to help – in person.

A team in crisis doesn’t want the one way communication of email instructions.  Even with emoticons and well placed capitalization there is no real EMOTION in an email 😉

A team wondering what to do next doesn’t need your cell phone call from the airport while you are catching a flight in the other direction.  They know you are busy, but imagine how busy you will be if this situation doesn’t get handled the right way.

Your team needs help.  You need to be there.  Here’s why:

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The Best Leaders Are The Ones With The Best Information

knowledge is powerBenjamin Disraeli was a prominent member of the British government during the 1800s. He served in leadership positions for three decades including twice as prime minister. Disraeli said:

“The secret of success in life is for a man to be ready for his opportunity when it comes…The more extensive a man’s knowledge of what has been done, the greater will be his power of knowing what to do.”

In order for you to be a success as a leader you need to understand the conditions in and around your team:

  • What internal and external pressures HAS the team faced in the past?
  • What internal and external pressures IS the team facing now?
  • What internal and external pressures WILL the team face in the future?

Once you’ve obtained that knowledge – use it to enthusiastically go after your goals.

In my book, The Leadership GPS, Brian Alden learns the three step process to gain understanding and knowledge, and uses it to achieve success.

1) Look for information that already exists in books, surveys, or websites. This is a great place to learn what did happen and what is happening.

2) Listen to people with information gained through experience. Talk to your team, your boss, experts in the industry.

3) Learn what people need by analyzing the two together. Make a decision on how you will achieve your goals now that you understand the conditions.

The information you gather by looking, listening, and learning will be that on which you base all future steps to successful leadership.

Do you follow the rules?

There are always rules to be followed in life.  Most rules were put in place by well-meaning people who felt they were needed to right a wrong, protect from injury, or create agreement between two or more parties.

Over time, we can forget the wise words of Franklin D. Roosevelt who said, “Rules are not necessarily sacred, principles are.”

I call the principles the “Why’s” behind the rules.

But we need more than just the rules. Without the wisdom of why the rules were made – understanding of their intent, and knowledge of when to apply them – we rely on their strict wording instead of the spirit of the rules.

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The ABC’s of Successful Leaders: Get The Best Information

Benjamin Disraeli was a prominent member of the British government during the 1800s. He served in leadership positions for three decades including twice as prime minister. Disraeli said:

“The secret of success in life is for a man to be ready for his opportunity when it comes…The more extensive a man’s knowledge of what has been done, the greater will be his power of knowing what to do.”

In order for you to be a success as a leader you need to understand the conditions in and around your team.

A) What internal and external pressures HAS the team faced in the past?

B) What internal and external pressures IS the team facing now?

C) What internal and external pressures WILL the team face in the future?

Here is the process to gain that understanding:

A) Look for information that already exists in books, surveys, or websites – This is a great place to learn what did happen and what is happening

B) Listen to people with information gained through experience -Talk to your team, your boss, experts in the industry

C) Learn what people need by analyzing the two together – Decide how you will achieve your goals now that you understand the conditions

The information you gather by looking, listening, and learning will be that on which you base all future steps to successful leadership.

 

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