Exit row seating – are you ready, willing, and able to assist in the event of an emergency?
Earlier this week we talked about being prepared in times of crisis. Like the oxygen mask in an airline, a well-designed plan can assist you in taking what could be a catastrophe and keep it from rising above a minor inconvenience. I heard back from several readers who are frequent flyers and have experienced the loss of cabin pressure. Their summary of the situation was in a few words – no big deal.
Like I said on my previous post, I fly a lot. I am not bothered in the least by any sudden unexpected changes. However, I have witnessed panic in first time flyers when there is turbulence. Utter terror sets in if the oxygen masks drop down due to a loss of pressure.
This is where today’s post picks up. When you are a leader, it’s not about you and your comfort. It doesn’t matter if the current crisis is no big deal for you; it’s about your team and what you can do to help them through their response to the emergencies.