Coaching

Give from what you have

How can I be a mentor, teacher, coach if I don’t know everything?  No one knows everything, but everyone knows something.  Each of has unique strengths, skills, and experiences to draw upon and provide guidance to others.  Maybe it’s just a different perspective that is needed at the moment.  I find that in mentoring I can help others in this way. I also discovered that I have benefited from each opportunity.

“I will not let what I cannot do interfere with what I can do.” – Edward Everett Hale

To help others.  When someone willing to learn and grow asks for my help, I do what I can to share what I have learned, experienced, and witnessed to provide a potential roadmap to be considered.   I am not saying that my views are the only path, nor even the right path for the individual.  I am merely recounting what I have done or would do in a similar situation. John Maxwell says we should, “Be a river and not a reservoir,” meaning to pass on what you get to benefit the next person.

 “When you learn, teach. When you get, give.”– Maya Angelou

To help yourself.  Helping others through mentoring returns many dividends.  First, I get to experience someone growing to achieve more than they have before. Next I build a connection that may one day provide help to me.  Third, I learn more about other strengths, skills, and experiences than I have that I would never understand if it were not for mentoring.

“Those who are happiest are those who do the most for others.” – Booker T. Washington

Invest your best in the future leaders.

succession planningYou may be the best leader for today, but your company needs the best leaders for tomorrow. What are you doing to ensure your company has the next generation of future leaders ready to lead? As T.D. Jakes says, “Success is not success without a successor.”

According to a PWC CEO study, future leaders need to be adept in the following areas: Agility, Authenticity, and Sustainability

Agility: Anticipate, adapt to, and lead change.

Authenticity: Take a stand on critical issues regardless of what is popular.

Sustainability: Work for bottom-line results while also focusing on the public good.

Here is how you invest your best in developing your future leaders:

Focus on future needs not just past accomplishments. When you select future leaders to develop don’t just look at what has worked in the past. Those you develop must be able to not only survive change, but thrive in change. Look for examples of their ability to do this already, and focus their development on perfecting this skill.

“You’re going to have to have a company that is ready for the next five years where the only constant is rapid change. For that, you need people who can adjust to that change and comprehend the ecosystem” – Ajay Banga, CEO MasterCard, US

Encourage difference of opinions. The ability to drive to a consensus is an important leadership trait. To do that you need to gather the opinions of those involved and work to align them on the vision and plan to accomplish the vision. The very first step in this process is for those involved to have opinions and be willing to support them. A leader should not feel pressure to have every idea, but they do need to formulate their opinion about the end state and be able to develop an opinion after hearing everyone’s ideas. Future leaders should be encouraged to develop and support their own opinions in order to be ready to lead.

“Don’t think about it as when you are ready to leave…think about it as when the next generation is ready to lead.” – John Davis

Provide Exposure.   Learning is not the same as doing, and doing is not the same as living with the results. This is where what you built is measured not just in the short term profits, but the long term impacts both for your company and for others around you. Future leaders need to see this and be seen leading this aspect of their business.

“One of the things we often miss in succession planning is that it should be gradual and thoughtful, with lots of sharing of information and knowledge and perspective, so that it’s almost a non-event when it happens.” – Anne Mulcahy

 

 

How are you doing? Read the signs.

read the signsDo you have to wait for someone to tell you how you’re doing to know how you are doing? Not if you read the signs along the way.

“Elaine, kudos for a job…done.” Seinfeld television show fans know that this is what the character Elaine heard from her boss when he returned from sabbatical to find his company in disarray after leaving her in charge. He said this right before he demoted her. Should she have seen the signs? Of course, this was a sitcom where the setup to this punchline was obvious – and funny.

Are the signs in real life as obvious as the signs in a sitcom? They are if you know how to read them. Here are three areas where leaders need to be successful and the signs that you should look for along the way.

Is your growth working? The world is constantly changing. Customer needs and methods to deliver these needs evolve at a rapid pace. How can you and your team be part of a changing organization in a changing world if you are not changing with it? If the only activities you participate in are those that you already know how to do well, then you are not growing.

The signs that you should look for to know if your growth is working are 1) The openness to consider new ideas before the final idea is settled on 2) The opportunity to pilot new processes before the final process is put into place and 3) The willingness to claim success when you learn what not to do because you tried something new.

“If you aren’t making any mistakes, it’s a sure sign you are playing it too safe.” – John Maxwell

Is your leadership working? We know that leaders deliver results through the people they lead. The success of the team depends on the success of everyone you lead. Personal and business success are both important and must be achieved together.

The signs that you should look for to know if your leadership is working are 1) The results that your team delivers on a consistent basis 2) The ability of each member of your team to do their best and 3) The desire for people to want to be on your team.

“Become the kind of leader that people would follow voluntarily even if you had no title or position.” – Brian Tracy

Is your teaching working? The best leaders have teams that can execute on the vision without anyone telling them how to do it. The most important measure of success of leadership is the success of your team when you are not involved.

The signs that you should look for to know if your teaching is working are 1) The plans that are designed that are not just a repeat of your ideas 2) How often you are genuinely impressed by the ability of your team to accomplish things you couldn’t do 3) The pride you feel when your team goes further than you have

“The greatest sign of success for a teacher…is to be able to say, the children are now working as if I did not exist.” – Maria Montessori

 

 

Leading a company the military way

patton on leadershipI was recently asked if a military model of leadership was adequate to run a company.  When I responded seeking the definition of military leadership, I understood why the question was being asked.

There is a misperception of what military leadership really is: marching and drills, marching and drills…This initial response is usually taken from a movie, or television show that focused on basic training (boot camp) where the very beginning of military leadership is formed. Even children’s stories are filled with these ideas: Colonel Hathi’s March (The Elephant Song) from The Jungle Book says it this way: “The aim of our patrol,  Is a question rather droll,  For to march and drill, Over field and hill,  Is a military goal!” 

But the military wouldn’t be successful if this was the full extent of its leadership. The military has eleven principles of leadership.  I have summarized them below with a reference to how each of these is viewed in non-military professions.  You will see from these principles that the answer that a military model of leadership is not just adequate to run a company it is essential.

ELEVEN PRINCIPLES OF MILITARY LEADERSHIP 

1. Know yourself and seek self-improvement – Learning is a lifelong task that you should continue no matter what you are doing. 

“Never become so much of an expert that you stop gaining expertise.  View life as a continuous learning experience.” – Denis Waitley

2. Be tactically and technically proficient – In whatever business or profession you are in, aim to be the best.

“I do the very best I know how, the very best I can, and I mean to keep on doing so until the end.” Abraham Lincoln

3. Know your soldiers and look out for their welfare – Take time to get to know them and look out for their health and well being. They will notice you genuinely care about them and probably perform better.

“People don’t care how much you know until they know how much you care.” – John Maxwell

4. Keep your soldiers informed – Tell those you follow you what your plans are, accept their insight and suggestions, make them a part of the planning.

“We must open the doors of opportunity.  But we must also equip our people to walk through those doors.” – Lyndon B. Johnson

5. Set the example – In everything you do you must do it well and set a good example.

“What you are speaks so loudly, I can’t hear what you are saying.” – Ralph Waldo Emerson

6. Ensure the task is understood, supervised and accomplished – Make sure you give clear instructions, ask for feedback on what your followers think you said.

“To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.” – Tony Robbins

7. Train your soldiers as a team – Create community and teamwork.

“Coming together is a beginning. Keeping together is progress. Working together is success.” – Henry Ford

8. Make sound and timely decisions – Look at the options and then make the best choice.

“If a decision-making process is flawed and dysfunctional, decisions will go awry.” – Carly Fiorina

9. Develop a sense of responsibility in your subordinates – Delegate certain jobs and tasks, training up new leaders.

“I am convinced that nothing we do is more important that hiring and developing people.  At the end of the day you bet on people, not on strategies.” – Larry Bossidy

10. Employ your unit in accordance with its capabilities – Align strengths with responsibilities.

“The key to any game is to use your strengths” – Paul Westphal

11. Seek responsibility and take responsibility for your actions –Taking responsibility for things is a key trait of a leader

Success on any major scale require you to accept responsibility…In the final analysis, the one quality that all successful people have is the ability to take on responsibility.”Michael Korda

Leaders: Follow the discipline of positive discipline

imageWebster’s dictionary provides several definitions of discipline:
-A branch of knowledge or learning
-Training that develops self-control, character, and efficiency
-Treatment that corrects or punishes

Too often we seem to focus on the third definition of discipline in a negative light and punish those who “mess up” in a effort to “teach them a lesson.”

Positive discipline removes the word punish from consideration and considers discipline an end to end process for leaders to bring out the best in their teams.

Jim Rohn has a great definition, “Discipline is the bridge between goals and accomplishment.” It’s the way you achieve your goals.

The three outcomes of positive discipline:

Positive discipline provides direction. Taking a positive discipline approach to accomplishing goals requires planning the steps to success. Is everyone on your team clear on what they are being asked to do and the deadline?

Inspirational author H. Jackson Brown, Jr. says it this way, “Talent without discipline is like an octopus on roller skates. There’s plenty of movement, but you never know if it’s going to be forward, backwards, or sideways.”

Positive discipline provides inspection. Successfully achieving your goals through positive discipline requires that you regularly check in to make sure that everyone on the team is on track.

Peter Drucker, world renowned management expert, coined the phrase, “What gets measured gets done.” If you don’t know that there is risk in achieving your goals, you can’t take the right actions to succeed.

Positive discipline provides correction. Yes there is correction in positive discipline, but in a positive way.

John Wooden, the great college basketball coach said, “A coach is someone who can give correction without causing resentment.” This doesn’t just happen. It takes a positive discipline approach to working with your team so they trust that you have their best interest at heart. Wooden goes on to coach us on how to build up this trust, “Seek opportunities to show you care. The smallest gestures often make the biggest difference.”

 

 

Leaders: Do you have healthy competition?

competition with myselfThere is nothing wrong with being competitive.  There is nothing wrong with wanting to win.  It’s how you go about it that makes competition healthy or not.

Healthy competition focuses on improving yourself and as Bill Walsh said, “Letting the score take care of itself.” Unhealthy competition focuses only on defeating others, and looks for methods to accomplish just that.

Healthy competition provides for positive outcomes beyond the short term success of winning any one game or medal in sports; and any one client or contract in business.

Here are the three different ways that healthy competition improves your chances for long term success:

Read More…

The prodigal employee – it’s all about the right goals.

20130619-170211.jpgMany people mistakenly believe prodigal means lost, wayward, or not achieving up to one’s potential. This notion comes from the Bible story named the Prodigal Son in which a son leaves the family and is welcomed back upon his return. The word prodigal actually means extravagant, extremely generous and overly free in giving away valuables. If you further study the Prodigal Son parable, you will see that it is about a son who asks his living father for his inheritance so he can leave the family and spend lavishly on himself and his friends. He does return, but only when he has spent all of his riches and has nothing to show for it.

How does that lead us to a prodigal employee?
All employees are given resources like money, training, equipment, and sometimes a team of their own to lead. These resources are an investment from their owner intended to fulfill the goals of the company. A prodigal employee therefore is not one that is lost, or wayward, or not living up to their potential. No, like the parable, a prodigal employee is spending the resources that were provided in areas that don’t generate the expected return for the team or the company.

How do you handle the prodigal employee?
If you find that one of your team members is fully using every resource that you have provided but not generating the success that was expected, they are focused on the wrong goals. From the surface it often appears that they ignored the goals that you had for them and pursued other goals that achieved individual success but did not accomplish the purpose of your team.

Before you settle on the easy conclusion that the prodigals only care about themselves, I suggest you follow the advice from Jim Collins, author of Good to Great. In essence he said, “In times of success great leaders look out the window to credit others, and in times of trouble great leaders look in the mirror to evaluate what they could have done better.”

You see, prodigals are very capable of generating success when provided adequate resources. Your job as the leader is to focus your team’s strengths on successfully accomplishing the vision of the team.

Here are four questions to review with a prodigal employee:
Once you review these four questions with the prodigal employee, then it is up to them to turn their focus to the right goals.

1) Does the prodigal employee understand the purpose of the team?

If you have not fully defined the purpose of the team, your team has two choices; operate with no purpose or define their own purpose. Absent a clear purpose, the prodigal employee, who is geared to success, will have chosen their own purpose. You are responsible for defining the purpose of the team so each employee will seek to accomplish the same end.

“You have to know where you’re going. If you don’t know where you’re going, you’ll never know if you’ve arrived.” – Denis G. McLaughlin, The Leadership GPS

2) Does the prodigal employee understand how your vision achieves the purpose?

Even if you have a clearly defined purpose for your team, there are many ways to achieve it. Your vision sets the route your team will take to reach its purpose. If you don’t over communicate how your team will achieve it’s purpose than you aren’t communicating enough. Left undefined, the prodigal employee will define their own vision.

“The very essence of leadership is that you have a vision. It’s got to be a vision you articulate clearly and forcefully on every occasion. You can’t blow an uncertain trumpet.”
– Theodore Hesburgh, as quoted in The Leadership GPS

3) Does the prodigal employee understand how what they do fits into the vision?

Ok, so you have a clearly defined purpose and vision for your team. There is one more level of understanding you must focus on: taking the vision down to the employee level. The prodigal employee may struggle in seeing the connection between their individual goals and the larger vision and purpose of the team. Remember, the prodigal employee is success driven, without this connection they will instead focus on what they think will help achieve the teams goals.

“Great leaders are almost always great simplifiers, who…offer a solution everybody can understand.”
– Colin Powell, as quoted in The Leadership GPS

4) Does the prodigal employee obtain personal success in accomplishing the success of the team?

Each person is looking for personal satisfaction in their life and in their job, the prodigal employee is no exception. For your vision to be effective you have to set it in motion and it must have an immediate impact on your team members. With each success, they need to feel that their job satisfaction is improving, along with the purpose of the team being accomplished.

“Successfully achieving your team’s purpose comes through a vision that consistently delivers small successes for each team member.” – Denis G. McLaughlin, The Leadership GPS.

Leaders: Be a River, Not a Reservoir

ABGW2010The wisdom a leader receives fills them up like a bucket fills up with water.  When the bucket is full (of water or wisdom), leaders have two choices; be a reservoir and stop filling to save what has been collected for themselves, or be a river and let it flow over the lip onto the ground to make room for more to flow in. When wisdom is allowed to flow, it acts like water by nourishing everyone it touches.

Nourishing leaders create flourishing teams.

Many leaders can be successful without passing on all they know – up to a point.  Their teams will see the positive impact of a wise leader on their lives, and their work may be the best in the industry.  But as odd as this will sound, that is not enough.  Using wisdom to lead creates success while the wise leader is leading.  What becomes of the team when the wisdom of the leader leaves with the leader – the team will fail.

The truly great leader wants to leave a legacy behind.  What better legacy than passing on your wisdom to the next generation of leaders?

So leaders; be a river, not a reservoir.  How are you investing your time to ensure your legacy of wisdom?

The leader Who Strives to Serve, Will Thrive for Sure

 

The leader who strives to serve will thrive for sureA true leader is the one who strives for the success of others and not themselves.

Those who don’t serve aren’t successful in the long run:
Regardless of their position
Regardless of their authority
Regardless of their responsibility

Those that do serve are successful in the long run:
Because of their words
Because of their actions
Because of their results

Your job as a leader is to do all you can to help others achieve their full capabilities. Those on the receiving end of your service must work hard to use the opportunities provided to develop their strengths.

Will this always work? Will you always serve? Will everyone succeed? Of course not.

We all fall short of our best desires at one time to another. But if you continue to strive for the success of others they will thrive.

In the end, the one who strives for the success of others will receive more in return than those who focus on their own success.

Are you a die-hard leader or a fair-weather leader?

Aint over till its overForbes Magazine just published its list of the Most Loyal Fans in Baseball.  You may find it surprising that four things ranked higher than the win/loss record in keeping loyal fans.

Pure Entertainment – How exciting is it to watch the team play?

Authenticity – How well does the team play as a team?

Fan Bonding – Are players respected and admired?

History and Tradition – Is the team part of the fans’ institutions and beliefs?

These four items are important for the die-hard fan as well as the fair-weather fan.  The difference is that when their team is losing, the die-hard fan stays to cheer them back to success, while the fair-weather fan looks for another team that is winning.

Any leader can be engaged and excited and passionate to lead in the good times. What happens to that same leader when success turns to failure, when the environment changes, when investors leave, when the economy slows, when your products don’t sell – What happens when your team stops winning? 

Are you a die-hard leader or a fair-weather leader?

“The real leader, the die-hard leader, is still there when build turns to re-build.” – Denis McLaughlin

1 2  Scroll to top