Harold Stephens

Leaders: Are you confused and concerned? Do you lack the confidence to move forward? Ask the right questions and listen for the answers.

student-quotes-attitude-quotes-Take-the-attitude-of-a-student-never-be-too-big-to-ask-questions-never-know-too-much-to-learn-something-new_As leaders we want to have all the answers all the time.  We want to be able to answer all of the questions.  Well that isn’t always possible.

Leaders don’t control everything so we won’t always know everything.  We might not understand why our boss is assigning a project to us.  We may be short on facts as to why our colleagues are making the decisions they are.  These decisions may have an impact on how we lead our teams. You are confused, you are concerned, and you are unable to lead in confidence.  The only sure way to resolve this dilemma is to ask the right questions.

“If you do not ask the right questions, you do not get the right answers. A question asked in the right way often points to its own answer. Asking questions is the A-B-C of diagnosis. Only the inquiring mind solves problems.”  – Edward Hodnett

When you are confused: You don’t understand why things are happening the way they are.  You don’t think the decisions being made line up with the vision of the company.  Relax.   It may be that all is well with the plan, but it hasn’t been explained in a way that makes sense to you.

“Confusion is a word we have invented for an order which is not yet understood” – Henry Miller

When you are concerned: If your assumptions are correct and there is a new vision, a new plan, then there are impacts to you and your team.  If there are new goals then you need to know.  No need to worry.  Once you understand you will adjust and lead your team.

“There is a great difference between worry and concern.  A worried person sees a problem, and a concerned person solves a problem.” – Harold Stephens

When you lack confidence: You aren’t sure which road to take because you don’t know if the company is heading for the same destination as you once thought.  If you knew the vision you would diligently pursue it.  Rest assured, you will lead without fear once again.

“Confidence comes not from always being right, but from not fearing to be wrong.” Peter T. Mcintyre

If you are feeling confused, concerned and don’t have that old confidence anymore because things have changed, here’s what you do:

Ask the right questions.

What is the new issue that needs to be resolved?

What is the new plan for future decisions to be made?

What is the new end state look like?

What can I do to add value to the new process?

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